Return Policy

We pride ourselves on delivering the highest quality herbal products to our customers at the lowest price possible.  From the moment you enter the RX Medicia website to when your order is delivered to your door, we are 100% dedicated to your satisfaction.

Return Requirements:

  • Returns will only be accepted within 7 days of receipt by the customer.
  • Unopened products returned in original, sealed packaging will receive a 100% credit.
  • Opened products (or any damaged products or products with damaged seals) will receive a 50% credit, up to a maximum of 1 open bottle per product sku (i.e. for each product, we can only accept 1 open bottle for credit; all others of the same product must be in a factory sealed container for credit.
  • Refunds are for product costs only. We are unable to refund shipping costs.
  • All returns must include either your packing slip, order number or full name / date ordered.
  • Please package the items well and purchase insurance or Delivery Confirmation service. We will not be able to honor credits for packages not received or merchandise that comes back to us damaged.
  • Returns are processed within 3 business days of receipt. Refunds are made to the same credit card or other payment method used to place the order.

 

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